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Company : NASDAQ listed $25B SI with 80,000 employees
Compensation : BASE: ($120K-$150K) + Bonus: 30% of BASE
Travel :
Nil
Type : Full Time
Location : New York, NY, Bridgewater, NJ, Atlanta, GA, Fremont, CA
Brief Description of Hiring Business Unit:
IVS offers wide range of testing services catering to end-to-end testing requirements of clients in the areas of functional and non-functional testing
Our offerings include:
- Custom Validation Addresses the basic testing needs of organizations such as Functional testing, System Integration testing, Inter-operability testing, User acceptance testing (UAT) and others
- Specialized validation Addresses finer aspects of validation such as Performance bench marking, test tool evaluation and Automation and Regression testing
- Process consultancy Addresses strategic needs of organizations such as Enterprise test management, Test process consultancy and test program management
Job Responsibilities:
The Business Manager / Group Test Manager strives to acquire, manage and enhance the relationship with clients and addresses the clients business needs with appropriate services & solutions from us. The BM/GTM is also responsible for building and managing the Onsite Delivery Team.
Client Management responsibilities include:
- Maintain profitability and customer satisfaction, as single point contact from us
- Identify business opportunities within customer organization and convert them
- Customer complaint handling
- Pre-sales support including review of proposals, estimates and project plans for own customers as well as prospects
- Manage timeliness, quality and productivity of all projects (onsite & offshore) for the customer
- Career planning, counseling and performance evaluation for employees reporting to self
- Staffing of projects for customers being handled by self
- Update org-wide information systems (PSWEB, IPM etc.)
- Coordinate invoicing for customers being handled by self
Onsite Delivery Management responsibilities include:
- Delivery of a Project.
- Understanding of client business & client requirement.
- Creating a Test Strategy & design based on the test requirement.
- Estimating the effort for project execution & resource allocation.
- Defining team organisation, roles & responsibilities.
- Preparing the project plan & execution of the plan as per budget.
- Monitoring all life cycle stages of the project.
- Issuing periodic reports to the clients & responding to their queries.
- Handling customer complaints & reviewing the project process.
- Removing bottlenecks if any through out the project life cycle.
Behavioral Skills required
- 15+ years experience in reputed software companies.
- Strong communication, interpersonal, organizational & writing skills.
- Ability to interact & communicate with the business users & provide value adds to the application.
- Ability to solve complex issues in given time.
- Good presentation, communication and influencing skills.
- Proven project lead expertise
Desirable Technical/ Behavioral Skills
- Experienced in defining testing process and standard at enterprise level
- Good knowledge about industry trends and key testing challenges
- Should quickly understand the context and guide the organization on right priorities for testing improvements
- Overall knowledge about tools and related best practices - specifically on HP/mercury Quality Center, Quick Testpro and Performance Center
- Awareness of SOA platform and related testing best practices
- Test Governance implementation experience. Knowledge in COBIT and ITIL framework will be a plus.
Expected Experience Range: Minimum 15 years Maximum 20 years
Education: BE, BS, BTech, MS, MBA
Location of posting: NY/NJ; Bay Area, CA; Chicago, IL; Minneapolis, MN; Atlanta, GA; Richmond, VA; Dallas, TX
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Please email your resume to Strategic Talent Acquisition and Retention team at Click here for Email Please specify position title in the subject line. |