Engagement Manager (EM) – Healthcare

Please email your resume to Strategic Talent Acquisition and Retention team at Click here for Email Please specify position title in the subject line.   

Position: Engagement Manager (EM) – Healthcare
Locations: West Coast (Any where)
Company: $25B SI ( NASDAQ Listed SI with 70,000 employees)
Compensation: $100K to $150K and BONUS: 60% of BASE
Position Type: Full-Time Employment

ROLE

The Engagement Manager is responsible for all client interface within the assigned client(s) scope of services. The EM works together with his manager to build a Client Service plan and is responsible for client management based on this plan. Usually, the EM handles a single client or a portfolio within a very large client, with an indicative annual book of business of $7-10M.

Responsibilities

• Client relationship management –managing relationships with operational client personnel – those directly involved with company presence
• Business Development – driving revenues, margins, scope of services footprint
• Client delivery assurance – assuring the client of $25B SI’s commitment and driving the delivery process by working collaboratively with the Delivery Managers in the IBU
• Taking Go-to-market solutions and Alliances service offerings to the assigned client(s)
• Client Service Planning and Governance
• Commercial and pricing decisions within the scope of the Master Services Agreement
• Extensive experience in the Healthcare domain
• Pre-sales proposal support for new business development
• Monitor and coach the performance of the on-site Project Managers

REQUIREMENTS

• Bachelors or Masters in Business Administration, Project Management or equivalent
• Candidate will have prior experience in working with Healthcare clients
  
• 10+ years experience in project and client management expertise from an established consulting firm.
• Candidate will have the capability to provide advisory/thought leadership to customers in their areas of business and Technology.
• Prior experience working with a Global Delivery Model (GDM) and a knowledge of CMM methodology.
• Outstanding verbal and written communication skills.
• Exceptional problem solving capabilities.
• Proven experience leading and delivering large, complex IT projects.
• Ability to manage multiple, simultaneous projects and work streams.
• Ability to interact with and to develop relationships with a diverse group of client personnel ranging from senior executives to middle managers to technical individual contributors.
• Experience managing, recruiting, and retaining outstanding technical talent.

Please email your resume to Strategic Talent Acquisition and Retention team at Click here for Email Please specify position title in the subject line.