Senior Engagement Manager (EM/SEM) – High Tech and Discrete Manufacturing unit

Please email your resume to Strategic Talent Acquisition and Retention team at Click here for Email Please specify position title in the subject line.   

Position: Engagement Manager/Senior Engagement Manager (EM/SEM) – (with Semi-conductor background) - High Tech and Discrete Manufacturing unit

Locations: OPEN

Compensation: BASE: $100K to $150K + BONUS: 60% of BASE

Position Type: Full-Time Employment

THE COMPANY

Our client is a world leader in consulting and information technology services. They successfully partner with Global 500 companies to provide end-to-end business solutions that integrate business process improvements, application development and integration and global sourcing of operations to deliver maximum business value in a fast and predictable way. The company has an outstanding reputation for customer and employee satisfaction and retention. Through this success they are changing the landscape in today’s competitive consulting world with their global delivery model.

The company’s high-tech practice helps clients enhance their competitive advantage through industry specific solutions and services designed to address the biggest challenges faced by hi-tech companies today. In the high-tech space, our client offers solutions for Supply Chain Management, Customer Operations, Globalizing Product Innovation, Corporate Operations and Product Engineering. Through these offerings, the company assures clients of business-IT alignment, flexibility, world-class processes, speed of execution and the power to stretch their IT budget by leveraging the Global Delivery Model that the company pioneered while working closely with the client to launch and manage innovate products and platforms.

Responsibilities

The Engagement Manager is responsible for client interfaces within the semi-conductor client portfolio. The EM works together with his manager (Sr. EM/Group EM) to build an account plan and is responsible for client management based on the account plan. Usually, the EM handles a single account or part of a large account, with an indicative annual book of business from $10-$25 million. The jobholder has the following key responsibilities within the semi-conductor client scope:

• Client relationship management –managing relationships with operational client personnel – those directly involved with the semi-conductor client’s presence.
• Business Development – driving revenues within the assigned account scope by being the owner of the entire Opportunity Management cycle: Prospect-Evaluate-Propose-Close. This involves identifying business opportunities, selling concepts both business solutions and market solutions - to the client where required and influencing the client to give additional business based on demonstrated capability and past performance.
• Conduct research as well as competitor analysis, as well as conducting client presentations, estimation efforts and proposals and negotiations within the semi-conductor space.
• Client delivery assurance – assuring the client of the commitment and driving the delivery process by working collaboratively with the Delivery Managers in the IBU
• Collaborate with the Delivery Manager to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client.
• Taking Go-to-market solutions to accounts within the account scope -responsible for driving revenues from Go-to-market solutions for the semiconductor industry being sponsored by the IBU.
• Work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions to the account scope
• Account Planning and Governance - completely responsible for all Client Management processes – Plan-Sell-Deliver-Manage.
• Build an Account Plan for the account scope – with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addresses.
• Pricing decisions within the scope of the Master Services Agreement
• Pre-sales proposal support for new business development outside of account scope

QUALIFICATIONS

• Minimum overall work experience of 10 years, with strong account development acumen
• Must have experience in the High tech industry, with specific expertise with semi-conductor or semi-conductor equipment manufacturing firms.
• Business consulting experience of 4 years, with large consulting organizations is preferred.
• Solid understanding of basic semiconductor technologies, market segment and manufacturing technologies
• Global Delivery Model experience a plus
• Experience of working for a semiconductor firm or semiconductor equipment firm a plus
• Solid understanding of the semiconductor industry value chain. Understanding of end market for semiconductor products a plus.
• Knowledge of semiconductor design engineering cycle, tools and cores
• Understanding of Unique IT and business challenges faced by semiconductor industry a plus
• Previous experience managing large consulting engagement teams
• Combination of managing teams both on-site and off shore
• Experience with proposal creation
• Strong leadership skills
• Ability to interact effectively with CXOs – business as well as technology
• Wide variety of IT and business consulting engagement experience
• Project management experience required
• Strong integration experience a plus
• Excellent interpersonal and presentation skills
• Ability to identify & close new business opportunities
• MBA preferred, Electrical Engineering a plus
• Some travel may be required

Please email your resume to Strategic Talent Acquisition and Retention team at Click here for Email Please specify position title in the subject line.